A SOUTHWEST AIRLINES Pilot is being praised for purposely delaying the departure of his flight. According to media reports, a man was flying from Los Angeles, California, to Denver, Colorado, to see his dying grandson. The 3 year old grandson had been shot and was on life support. The life support was going to be turned off for organ donation, but they were waiting for the grandfather to arrive in Denver. The man was in Los Angeles for business and when informed of the shooting, he was able to book a flight from LAX to Tucson, and then on to Denver. However, once he arrived at LAX for his flight, the security lines were long and barely moving. Despite his best efforts, the man arrived at the gate 12 minutes late. According to a letter written by the man's wife, he was greeted by the Pilot and ticketing agent with the words: "Are you Mark? We held the plane for you and we’re so sorry about the loss of your grandson". The flight had been due to take off at 11:50am that morning but had been held until 12:02pm to allow the man to board the plane. The letter continued: "As my husband walked down the Jetway with the Pilot, he said: I can’t thank you enough for this". The pilot responded with, "They can’t go anywhere without me and I wasn’t going anywhere without you. Now relax. We’ll get you there. And again, I’m so sorry". Thanks to the kindness of the Pilot, the man was able to reach his daughter in Denver and bid farewell to his grandson. Commenting on the compassion of its employees, a Southwest spokesperson said the Airline was "proud" of the Pilot's behaviour.
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